Three golden rules to tackle complexity

Tim Newing, the IT director of Camelot, shares three golden rules to manage complexity in IT projects.

  • Think of a collection of simple solutions instead of one complex project.
  • Manage outside the ‘business as usual’. In other words, set up a different structure so that the project team is not distracted by the normal business.
  • Give people a good reason to complete the project. This is not the same as motivating them to make the project a success; instead the objective is to convince them to finish the project when it is time to do so in order to avoid feature creep.

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