According to Tim Newing, the IT Director of Camelot, there are three golden rules for tackling complexity in IT projects.
- Do not think of a complex project, but think of a collection of simple solutions.
- Manage outside the “business as usual”; instead, set up a different business structure so that the project team is not distracted by the normal business.
- Make sure that people have a good reason to complete the project. This is not the same as motivating them to make the project a success; instead, the objective is to convince them to put the lid on a project when it is time to do so and to prevent feature creep.